Find our collection of frequently asked questions below. If your question is not on the list, please feel free to contact us directly!

Luckily for countries such as Canada, cold temperatures actually increase the efficiency of solar panels. For most panels, their energy production starts to drop off dramatically once the temperature hits about 45 degrees Celsius. The ideal location for solar panel installation would be a sunny and cold location.

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Solar panels will produce the most power when the light hits the panel at 90 degrees (perpendicular). Some solar panel system will utilize motors to move the panels throughout the day to make sure that it is always facing the sun. For most residential installations, it is not economical to utilize a sun tracking system.

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If you’re a residential solar panel owner who has a on-grid system, we recommend that you do nothing! Solar panels are built to absorb sunlight, so they will most likely melt any collected snow once the sun is up.

If your solar panel installation is for an office building, we recommend that the snow be cleaned off when its convenient. This is because most office buildings have flat roofs and easy access. The incremental amount of work involved with scraping off the snow is usually worth it.

You don’t have to do anything! Most solar panels will stand up to hail. Check out our article which shows a piece of hail hitting a panel at about 120 km/h: Can Solar Panels Survive Hail?

Most home insurance policies will cover solar panels, and all you have to do is call your insurance company to let them know you have them. There are a few companies that do not cover solar panels under their standard policy, so we recommend that you call in and check.

An on-grid system is connected to your local electrical grid. This system works by using a two-way electrical meter. When your house or building needs more energy than what the solar panels are generating, the system pulls extra electricity from the grid.

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An off-grid system is completely independent of your local electrical grid. This type of system will need to include some form of energy storage (usually batteries) so that one can produce energy during the day, and have enough stored for use during the night.

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